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BigFix Engineer (Enterprise Technical Support Engineer) at FourKites - ApplyBlast

BigFix Engineer (Enterprise Technical Support Engineer)

FourKites

1 month ago

3.6 on Glassdoor

Herndon, Virginia, United States

Hybrid

Full Time

Senior

0 applicants

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About this role

Four Inc. is seeking an experienced BigFix Engineer to troubleshoot, diagnose, and resolve complex infrastructure and technology issues across enterprise and customer environments. This role focuses on BigFix and enterprise IT systems, requiring strong analytical skills to perform root cause analysis and implement corrective actions. The position involves collaborating with customers and internal teams to restore services and deliver effective solutions across various technologies.

Responsibilities

Troubleshoot and resolve complex BigFix and enterprise infrastructure issues
Perform root cause analysis and implement permanent corrective actions
Deploy and optimize HCL BigFix infrastructure and integrations

Skills

Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, Cybersecurity, or a related technical fieldTS clearanceTS/SCI with polygraph

About FourKites

fourkites.com

Headquarters

Chicago, Illinois, United States

Company Size

501-1000 employees

Founded

2014

View Profile

FourKites is an AI-driven supply chain orchestration and real-time visibility platform that helps companies track shipments and inventory across modes and geographies. It combines real-time location data, predictive ETAs and machine‑learning insights to identify exceptions, optimize routes and move operations from reactive tracking to autonomous decisioning. The platform offers control‑tower orchestration, yard and warehouse visibility, and integrations across carriers, TMSs and enterprise systems. Shippers, carriers, 3PLs and retailers use FourKites to break down silos, improve on‑time performance and reduce supply‑chain disruption.