Bilingual Administration & Co-Pay Assistant

This role supports patient and provider assistance services and pharmaceutical commercialization for Cencora in Canada through its Innomar Strategies business. The position involves following up with patients to gather reimbursement updates, maintaining accurate patient files, and supporting reimbursement processes by collecting and reviewing coverage and claims information. The assistant will escalate issues, report adverse events, and collaborate with internal teams to resolve case-related concerns while maintaining professional relationships and adhering to company policies.