Bilingual BMO Insurance Service Centre (BISC) Analyst
BMO US(1 month ago)
About this role
The Bilingual BMO Insurance Service Center (BISC) Analyst supports BMO’s retail insurance operations by handling customer inquiries, processing insurance transactions, and investigating complaints related to insurance products. The role contributes to customer retention through proactive outreach and delivering customer-first solutions while liaising with internal teams and insurance partners.
Required Skills
- Customer Service
- Complaint Resolution
- Transaction Processing
- Regulatory Compliance
- Data Analysis
- CRM Platforms
- Communication
- Customer Retention
- Bilingual French
- Problem Solving
About BMO US
bmo.comBMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.
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