MCI
MCI is seeking motivated Bilingual Call Center Representatives to support inbound customer service and technical support programs for a diverse portfolio of commercial and public sector clients. This role involves assisting customers in both English and Spanish by resolving inquiries, troubleshooting basic technical issues, and ensuring an exceptional customer experience. Positioned as the first point of contact, the representative will build positive relationships through professional communication, active listening, and effective problem-solving.
MCI is a global audience‑engagement marketing agency that helps corporates and associations optimize their communications and stakeholder strategies. It provides integrated services including events and conference management, association and membership solutions, digital communications, and data‑driven marketing to create meaningful touchpoints. MCI combines strategy, creative and technology to design and run experiences that build relationships and deliver measurable outcomes. The company operates worldwide with local teams and insights to support long‑term engagement programs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MCI.
43% below the average for this role
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