Bilingual Claim Support Specialist

The Bilingual Claim Support Specialist provides administrative and operational support to the Claims Department, serving as the primary point of contact for internal and external stakeholders including adjusters, brokers, insureds, and vendors. The role involves managing incoming inquiries, processing new claims, assigning files, and ensuring accurate financial documentation and payments. This position requires strong bilingual communication skills in English and French to effectively coordinate with both local and offshore support teams.