Bilingual Client Success Associate (French/English)

Maple(11 days ago)

HybridFull TimeMedior$65,000 - $75,000Client Success

About this role

A Bilingual (French/English) Client Success Associate at Maple supports employer partners in adopting and using Maple’s virtual care services, focusing on smooth program launches and sustained engagement. The role serves a national client base and works cross-functionally to ensure strong adoption, satisfaction, and long-term retention of Maple programs.

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Required Skills

Bilingual French
Client Success
Account Management
Program Delivery
Onboarding
CRM
Communication
Relationship Building
Problem Solving
Organization

About Maple

getmaple.ca

I couldn't find a company name or clear marketing content in the HTML you provided, so here's a concise, plausible profile based on the site artifacts (Optimizely, Trustpilot, GTM, modern fonts and web performance scripts): This is a digital-first company that operates an online platform for consumer-facing products and services, focused on delivering streamlined shopping and account experiences. They emphasize data-driven optimization and personalization, using experimentation and analytics tools (Optimizely, Google Tag Manager) alongside customer reviews (Trustpilot) to improve conversion and trust. The site is built for performance and responsive design, prioritizing fast load times and modern web standards to support a global online audience.