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Bilingual Client Success Associate at Maple - ApplyBlast

Bilingual Client Success Associate

Maple

3 months ago

3.6 on Glassdoor

Toronto, Ontario, Canada

Hybrid

Full Time

Medior

0 applicants

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About this role

Maple is seeking a bilingual (French/English) Client Success Associate to manage a portfolio of channel partners, overseeing program launches, renewals, and day‑to‑day partner communications. The role collaborates across Operations, Support, and Product to ensure smooth partnership mechanics and improve team playbooks.

Responsibilities

Act as primary day‑to‑day contact for channel partners
Coordinate end‑to‑end program launches and onboarding
Lead bilingual business reviews and partner communications
Manage renewals, pricing, and contract details across portfolio
Analyze partner performance data and improve workflows

Skills

About Maple

getmaple.ca

Headquarters

Toronto, Ontario, Canada

Company Size

51-200 employees

Founded

2015

View Profile

Maple is a Canadian virtual healthcare company that connects patients with licensed healthcare providers online for medical consultations, prescriptions, and other telehealth services.