Uniuni
The role involves monitoring and tracking last‑mile delivery quality, responding to customer inquiries and service tickets, handling exceptions and disputes, and building strong collaborative relationships between clients and internal teams. It also requires data analysis to identify service issues, drive process improvements, and generate regular performance reports, with support for cross‑time‑zone communication during peak e‑commerce logistics seasons.
Headquarters
Richmond, British Columbia, Canada
Company Size
501-1000 employees
Founded
2019
UniUni is a last-mile shipping company that provides smarter delivery solutions for e-commerce merchants. They combine a delivery network with software tools to optimize routing, real‑time tracking, and returns management so retailers can deliver faster and more reliably. UniUni’s platform aims to reduce shipping costs and improve the end‑customer experience through carrier integrations and delivery analytics. Headquartered in Canada, they target online retailers seeking streamlined local and national fulfillment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Uniuni.
Uniuni didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role
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