Bilingual Consumer Contact Prof I
Fifth Third Bank(28 days ago)
About this role
A Bilingual Consumer Contact Professional I at Fifth Third Bank is a frontline customer service representative who supports retail banking customers in both English and Spanish. The role focuses on providing accurate information about bank products and services, educating customers about available channels, and representing the bank’s customer experience standards. This position is based in Cincinnati, Ohio and is part of the bank’s consumer contact operations.
Required Skills
- Bilingual
- Customer Service
- Telephone Communication
- Data Entry
- Problem Solving
- Computer Literacy
- Product Knowledge
- Upselling
- Cross-Selling
- Call Center
Qualifications
- High School Diploma
About Fifth Third Bank
53.comFifth Third Bank has all the personal banking solutions to suit your needs. Learn about the features and benefits of our personal bank account today!
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