Bilingual Customer Activation Representative - REMOTE from any US based location
CNO Financial Group(1 month ago)
About this role
The Bilingual Customer Activation Representative supports customers in English and Spanish within an insurance environment, focusing on activating policies and providing concierge-style assistance. The role helps ensure compliant processing of applications and premium collections while contributing to customer satisfaction and sales growth through collaboration with internal teams.
Required Skills
- Spanish Fluency
- Customer Service
- Policy Knowledge
- Phone Etiquette
- Data Entry
- Call Auditing
- Problem Solving
- Multitasking
- Communication
- Process Improvement
+1 more
Qualifications
- High School Diploma or GED
- Associate’s Degree
- Life & Health Insurance License
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