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Bilingual Customer Advisor at Cross Border Talents - ApplyBlast

Bilingual Customer Advisor

Cross Border Talents

29 days ago

Remote

Full Time

Junior

0 applicants

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About this role

A bilingual customer advisor will handle consumer inquiries and complaints via phone and email, ensuring timely resolution within agreed service level agreements. The role involves maintaining accurate records in the customer service database and troubleshooting issues using company resources. This position requires a customer-oriented mindset with strong problem-solving skills to support clients effectively.

Responsibilities

Respond to consumer inquiries through phone lines
Maintain accurate data input in customer services database
Resolve client complaints and support calls within SLAs

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.