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Bilingual Customer Advisor at Cross Border Talents - ApplyBlast

Bilingual Customer Advisor

Cross Border Talents

1 month ago

Remote

Full Time

Junior

0 applicants

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About this role

This role involves responding to consumer inquiries via phone and email, maintaining accurate data in the customer services database, and resolving client complaints according to company policies. The position requires troubleshooting issues using open questions and system training while ensuring all support interactions are handled within agreed service level agreements. The company offers comprehensive training, performance bonuses, and a full relocation package for candidates moving from abroad.

Responsibilities

Respond to consumer inquiries and questions via phone
Maintain accurate data input of consumer inquiries and feedback
Resolve client complaints and support calls within agreed SLAs

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.