Bilingual Customer Care Agent

Advance Financial

30 days ago

Knoxville, TN

Onsite

Full Time

Junior

0 applicants

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About this role

A bilingual Customer Care Agent provides support to customers through inbound calls, answering questions, verifying account information, and ensuring a positive customer experience. The role involves maintaining high performance standards and collaborating with internal teams in a fast-paced retail environment.

Skills

Qualifications

High School Graduate

About Advance Financial

advancefinancial.com

Advance Financial is a consumer-focused financial services company that offers short-term cash solutions — including payday and installment loans, cash advances, check cashing, prepaid/reloadable card services and bill pay — through a network of retail locations and online channels. The company aims to provide fast, reliable access to emergency funds while emphasizing customer service, regulatory compliance, and responsible lending. Advance Financial operates across multiple states and supports both branch-level and corporate operations. Its careers site highlights opportunities ranging from frontline customer-service roles to corporate and support positions, with an emphasis on recognizing and rewarding performance.