Bilingual Customer Care Agent

Advance Financial

18 days ago

Knoxville, TN

Onsite

Full Time

Junior

0 applicants

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About this role

A bilingual Customer Care Agent provides high-quality customer service by managing inbound calls, answering questions, verifying and updating customer accounts, and supporting customers in English and Spanish. The role involves working in a fast-paced retail service environment with flexible shifts, including weekends and holidays.

Skills

Qualifications

High School Graduate or equivalent

About Advance Financial

advancefinancial.com

Advance Financial is a consumer-focused financial services company that offers short-term cash solutions — including payday and installment loans, cash advances, check cashing, prepaid/reloadable card services and bill pay — through a network of retail locations and online channels. The company aims to provide fast, reliable access to emergency funds while emphasizing customer service, regulatory compliance, and responsible lending. Advance Financial operates across multiple states and supports both branch-level and corporate operations. Its careers site highlights opportunities ranging from frontline customer-service roles to corporate and support positions, with an emphasis on recognizing and rewarding performance.