Advance Financial
A bilingual Customer Care Agent provides high-quality customer service by managing inbound calls, answering questions, verifying and updating customer accounts, and supporting customers in English and Spanish. The role involves working in a fast-paced retail service environment with flexible shifts, including weekends and holidays.
Headquarters
Nashville, Tennessee, United States
Company Size
501-1000 employees
Founded
1996
Advance Financial is a consumer-focused financial services company that offers short-term cash solutions — including payday and installment loans, cash advances, check cashing, prepaid/reloadable card services and bill pay — through a network of retail locations and online channels. The company aims to provide fast, reliable access to emergency funds while emphasizing customer service, regulatory compliance, and responsible lending. Advance Financial operates across multiple states and supports both branch-level and corporate operations. Its careers site highlights opportunities ranging from frontline customer-service roles to corporate and support positions, with an emphasis on recognizing and rewarding performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Advance Financial.
67% below the average for this role