Sporting Life Group
The Bilingual Customer Care Representative (EN/FR) at Sporting Life delivers exceptional customer support through email and case management in both French and English. This role involves assisting customers with inquiries about orders, returns, product information, and online shopping experiences while collaborating with internal teams to resolve concerns. The position requires maintaining high service standards and utilizing systems like Service Cloud and Commerce Cloud to ensure timely and accurate case resolution.
Headquarters
Woodbridge, Ontario, Canada
Company Size
1001-5000 employees
Founded
1979
Sporting Life is a Canadian lifestyle retailer founded in 1979 that sells brand-name sportswear, casual apparel, athletic equipment and footwear for men, women and children. Positioned as "Where Sport Meets Style," it outfits families head-to-toe for seasonal sports and everyday active living through its online store and physical locations. The company offers a curated range of fashion-forward and performance-driven products across a broad price range. Headquartered in Woodbridge, Ontario, Sporting Life provides customer service in English and French for shoppers across Canada.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sporting Life Group.
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