Bilingual Customer Care Representative (Spanish/English)

Acrisure Innovation(6 months ago)

Springfield, ILOnsiteFull TimeJunior$34,000 - $36,000Customer Care

About this role

Acrisure is hiring a Customer Care Specialist in Springfield, IL to support its workers’ compensation claims operations. The role serves as a primary point of contact for callers and helps ensure accurate intake and documentation of claim-related information while supporting internal service needs. This position is within a global fintech organization offering insurance and related financial services solutions.

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Required Skills

Customer Service
Phone Support
Call Handling
Claims Intake
Workers’ Compensation
Claims Documentation
Data Entry
Provider Lookup
Special Handling Requests
Microsoft Office

+2 more

Qualifications

High School Diploma or Equivalent

About Acrisure Innovation

acrisure.com

Acrisure is a global insurance broker and business-solutions firm that connects entrepreneurs and organizations with insurance, risk-management, and advisory services. It provides property & casualty, specialty, employee-benefit, and program solutions through a large network of partner agencies and technology platforms. Acrisure emphasizes tech-enabled distribution, data-driven risk analytics, and customized programs to help clients protect assets and scale their businesses. The firm blends brokerage expertise with fintech tools to streamline coverage, claims, and business operations.

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