Bilingual Customer Care Representative

The Bilingual Customer Care Representative delivers exceptional customer service to EQ Bank's prospective and existing customers by identifying banking needs and providing accurate information on products and offerings. The role involves handling high volumes of inbound calls and chats, managing digital onboarding, and resolving customer inquiries efficiently while adhering to regulatory requirements. This position requires strong adaptability, bilingual communication skills in French and English, and the ability to thrive in a fast-paced remote environment.