Phoenix Digital Health Inc
The Bilingual Customer Experience Coordinator supports patients navigating the Phoenix telehealth platform by addressing inquiries and troubleshooting account, billing, and shipment issues. This role requires clear communication in both English and French to assist with onboarding, product education, and treatment plan navigation. The position involves collaborating with healthcare teams and internal departments to ensure a high-quality patient experience.
Phoenix is a Canadian online health clinic (telehealth) that connects men with licensed healthcare providers for treatments including erectile dysfunction, hair loss, weight loss, skincare, testosterone support, and more. Patients complete a secure online health assessment, receive a prescription if approved, and get medications delivered free and discreetly to their door. Phoenix operates as a fully digital alternative to traditional in-person clinic visits across Canada.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Phoenix Digital Health Inc.
17% below the average for this role
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