ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
PFX Group
The Customer Experience Lead - Bilingual is a hands-on CX leader who oversees end-to-end operations, manages a high-performing team, and leverages AI to enhance customer interactions. This role involves maintaining CRM platforms like D365 or Salesforce, analyzing data insights, and driving continuous improvement across the organization while ensuring consistent, excellent support.
PFX Group is a vertically integrated global leader in automotive and industrial fluid solutions, operating 17 manufacturing facilities and four R&D centers across more than 40 countries. The company engineers a full spectrum of fluid products — including thermal management systems, emissions control solutions, safety and household products, and vehicle appearance products — under a portfolio of iconic brands. From formulation development through to distribution, PFX Group serves OEM and aftermarket customers across transportation, heavy-duty, and industrial markets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PFX Group.
9% above the average for this role