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Bilingual Customer Experience Specialist at Too Good To Go - ApplyBlast

Bilingual Customer Experience Specialist

Too Good To Go

11 days ago

3.0 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

Too Good To Go is seeking a Bilingual Customer Experience Specialist to serve as the primary point of contact for users and partners, providing efficient and friendly customer care to inspire action against food waste. This fully remote role involves managing inquiries across email, chat, phone, and social media while proactively addressing pain points to maximize saved meals. The position requires fluency in English and Italian and is based in Scotland with a schedule from Saturday to Wednesday.

Responsibilities

Provide efficient customer care through email, chat, and phone
Handle priority situations and contact users proactively
Identify partner and consumer pain points and surface issues

Skills

About Too Good To Go

toogoodtogo.com

Headquarters

København Ø, Hovedstaden, Denmark

Company Size

1001-5000 employees

Founded

2015

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Too Good To Go is a mobile marketplace that connects consumers with local restaurants, bakeries, cafes and grocery stores to buy surplus unsold food at a discount, helping prevent perfectly good food from going to waste. Through its app users purchase “Magic Bags” or surprise bundles of surplus items while businesses monetize excess stock and lower disposal costs. Built around a mission to fight food waste, the platform emphasizes sustainability, local partnerships and community impact and operates across multiple countries. Merchants get an easy, low‑friction channel to reduce waste and recover value, while customers get affordable meals and a simple way to act sustainably.