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Bilingual Customer Service Agent at Majority - ApplyBlast

Bilingual Customer Service Agent

Majority

1 month ago

3.6 on Glassdoor

Bogotá, Cundinamarca, Colombia

Onsite

Full Time

Junior

0 applicants

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About this role

MAJORITY is seeking a Bilingual Customer Service Agent to join their on-site team in Bogotá, Colombia. The role focuses on delivering excellent customer support across multiple channels while identifying opportunities to enhance customer value through additional products and services. The ideal candidate is customer-focused, proactive, and thrives in a fast-paced environment.

Responsibilities

Support customers across phone, chat, and digital channels in Spanish and English
Resolve customer questions and issues with empathy and accuracy
Identify customer needs and recommend products through cross-selling and upselling

Skills

About Majority

majority.com

Headquarters

Stockholm, Stockholm, Sweden

Company Size

51-200 employees

Founded

2019

View Profile

Majority is a financial technology company that provides mobile banking and remittance services for immigrants in the United States. Its app includes services such as checking accounts, international money transfers, mobile top-ups, and access to community-oriented resources.