Bilingual Customer Service Representative - Inbound Call Center

The Bilingual Customer Service Representative handles inbound calls and correspondence from child support clients, providing accurate information, policy guidance, and routing callers as needed. The role requires strong interpersonal skills, the ability to manage high call volumes, and proficiency in data entry and basic Microsoft Office, with work-from-home arrangements and a schedule of Monday through Friday, 8 a.m.–5 p.m. MST.