Bilingual Customer Service Representative - PDCC
American Family Insurance(1 month ago)
About this role
Experienced-level customer service position supporting Partnership Distribution within an insurance organization. The role is primarily home-based with required proximity to Phoenix, AZ, and includes a 6–8 week in-person training period. Shift-based schedule includes evening options and occasional Saturdays; position start date is 2026-03-23.
Required Skills
- Bilingual Spanish
- Customer Service
- Communication
- Issue Resolution
- Multitasking
- Phone Support
- Data Entry
- Troubleshooting
Qualifications
- P&C Producer License
- Spanish Language Proficiency Assessment
About American Family Insurance
amfam.comOffering Business and Personal Insurance coverage options for your home, office, autos and life. Let us protect the dreams you've worked so hard to achieve.
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