Medavie

Bilingual Customer Service Representative (Remote)

Medavie(24 days ago)

RemoteFull TimeJunior$46,640 - $46,640Customer Experience
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About this role

A Customer Service Representative at Medavie serves as the first point of contact for members, helping with inquiries about health benefits, eligibility and payments. The role is bilingual (French and English) and supports members via phone and email in a fast-paced customer experience environment. This is a permanent full-time position based remotely in Quebec with options for onsite or hybrid work.

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Required Skills

  • Customer Service
  • Bilingual
  • Phone Skills
  • Email Skills
  • Multitasking
  • Detail-Oriented
  • Technical Skills
  • Problem Solving
  • First-Call Resolution
Medavie

About Medavie

medavie.ca

We're driven by the belief that everyone deserves to enjoy a full life and a fulfilling career. Join us in our mission to improve the wellbeing of…

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