Bilingual Customer Service Representative
Ladder
About this role
The Bilingual Customer Service Representative is an entry-level role serving as the first point of contact for customers in the consumer finance (title, payday, and signature loan) industry. The position provides training and career development with opportunities for internal promotion. It requires availability for a 40-hour work week including Saturdays and offers benefits such as health, dental, vision, 401k, paid time off, and bonus potential.
Skills
Qualifications
About Ladder
theladders.comLadders (formerly TheLadders) is a career marketplace that connects experienced professionals with high-paying job opportunities, historically focusing on roles at or above the six-figure level. The platform offers curated job listings, candidate sourcing and employer recruiting solutions, plus premium membership features such as resume review, career coaching, and personalized job matching. It also provides career content and salary insights to help senior-level candidates navigate hiring and negotiate compensation.
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About Ladder
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Ladder.
Salary
$26k – $29k
per year