Bilingual Customer Service Representative
Guidewaycare
About this role
Guideway Care is seeking motivated individuals to join their Bilingual Contact Center Team, providing customer service support to patients across the United States. The role involves handling calls, documenting patient interactions, and supporting patient care in a fast-paced healthcare environment.
Skills
Qualifications
About Guidewaycare
guidewaycare.comGuideway Care brands itself as "The Patient Activation Company™," delivering evidence‑based patient activation through activation science to produce measurable clinical and financial results. It provides patient engagement and activation solutions—combining behavioral science, data analytics, and scalable care workflows—to help health systems, payers, and providers improve adherence, close gaps in care, and reduce unnecessary utilization. Guideway emphasizes measurable outcomes and ROI from its activation programs.
About Guidewaycare
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Guidewaycare.
Salary
$32k – $36k
per year
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