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Bilingual Customer Service Representative at Sun Life - ApplyBlast

Bilingual Customer Service Representative

Sun Life

4 months ago

Montreal, Quebec

Hybrid

Full Time

Junior

0 applicants

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About this role

A Contact Centre agent at Sun Life helps clients and financial advisors resolve questions regarding products, services, policies, and claims through inbound calls. This bilingual role requires analyzing client problems and providing information to support their financial and health goals while ensuring efficient service delivery.

Responsibilities

Answer inbound calls from English and French speaking clients
Resolve client inquiries about products, services, and claims
Provide information to support financial and health goals
Analyze problems and find proactive solutions for clients
Maintain accurate records during customer interactions

Skills

Qualifications

Reliability Status Clearance

About Sun Life

sunlife.ca

Headquarters

Kansas City, Missouri, United States

Company Size

10001+ employees

Founded

1865

View Profile

We offer trusted insurance products and investment solutions to Canadian residents and organizations. Get secure access to your employee benefits, health claims and group savings plans. Or, connect with a Sun Life advisor to get life or health insurance, set up a savings plan, open an RRSP and TFSA and more.