The Sydney Call Centre
MCI is seeking bilingual customer service representatives to handle inbound inquiries, assist with product and process questions, and troubleshoot basic technical issues for commercial and public sector clients. The role involves using CRM systems, following scripts and policies, and providing first‑call resolution while representing well‑known brands.
Headquarters
Sydney, Nova Scotia, Canada
The Sydney Call Centre Inc. is a leading Canadian tech-enabled business process outsourcing company located in Sydney Nova Scotia, Canada.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Sydney Call Centre.
The Sydney Call Centre didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role