northendteleservices
This fully remote role involves handling inbound customer inquiries via voice and email to provide information and resolve concerns. The representative must practice active listening and communicate clearly in both Spanish and English to ensure a positive customer experience. The position requires meeting productivity standards while documenting interactions according to quality assurance guidelines.
Headquarters
Omaha, Nebraska, United States
Company Size
201-500 employees
Founded
2015
North End Teleservices is an omni-channel contact center provider that treats every customer interaction as a unique one-to-one opportunity to exceed expectations. The company is passionate about people, focused on creating pathways for the success of its employees, clients, and the broader community. By delivering personalized support across channels, it helps brands elevate customer experiences and achieve meaningful outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for northendteleservices.
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