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Bilingual Customer Service at Guidehouse - ApplyBlast

Bilingual Customer Service

Guidehouse

20 days ago

3.2 on Glassdoor

San Antonio, Texas, United States

Onsite

Full Time

Junior

0 applicants

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About this role

Guidehouse is seeking a Bilingual Customer Service representative to assist customers with loan products, including application reviews and customer care. The role involves understanding customer interest, providing guidance on loan paperwork, and ensuring participant satisfaction. This position requires strong communication skills and bilingual proficiency in Spanish.

Responsibilities

Understand customer interest in loan products and provide guidance
Review loan applications and provide operations support
Manage inbound and outbound customer care calls

Skills

About Guidehouse

guidehouse.com

Headquarters

Mclean, Virginia, United States

Company Size

10001+ employees

Founded

2018

View Profile

Guidehouse is a leading advisory firm that specializes in integrating commercial and public sector solutions to tackle complex challenges faced by clients. As a unique scaled advisory organization, it leverages insights from both government and commercial perspectives within its various industry segments. Guidehouse provides a range of technology and managed services, focusing on key sectors such as healthcare, financial services, defense, and infrastructure. The firm is recognized for its innovative approach to problem-solving, which combines strategic expertise with practical implementation.