Bilingual Customer Success Agent (Spanish)
Humana(1 month ago)
About this role
A bilingual English/Spanish Customer Success Agent position within Humana’s MarketPoint organization, supporting Medicare and related health insurance members in a remote capacity. The role is focused on delivering positive member experiences and contributing to retention and engagement efforts.
Required Skills
- Bilingual Spanish
- Customer Service
- Medicare Knowledge
- Sales
- Member Retention
- CRM
- Telephonic Support
- Empathy
- Problem Solving
- Multitasking
Qualifications
- Health Insurance License
- Bachelor's Degree
About Humana
humana.comExplore Medicare plans and health insurance coverage to fit your lifestyle. Turning 65 or recently qualified? Sign up for Medicare coverage! Start with healthy, start with Humana.
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