Bilingual Customer Support Representative

KeyNest is seeking a Bilingual Customer Support Representative to serve as the primary point of contact for guests, hosts, and business partners, resolving issues across phone, email, and live chat. This fully remote role involves managing time-sensitive operational incidents, coordinating with internal teams, and delivering exceptional customer experiences in a fast-paced environment. The position requires fluency in English and Spanish, along with a proactive mindset and the ability to work flexible rotating shifts.