PBS Systems
The Bilingual Customer Support Representative serves as the primary point of contact for clients, delivering timely technical assistance and troubleshooting support in both English and Spanish via email, SMS, and phone. This fully remote role requires strong problem-solving skills and a customer-focused approach to ensure a high-quality support experience for dealership clients. The position involves collaborating with the support team to resolve issues efficiently and documenting interactions within Salesforce.
PBS Systems develops dealership management software (DMS) and technology solutions for automotive retailers. The company provides software and services that help dealerships manage accounting, sales, service, parts, CRM, and business operations. PBS Systems operates in the automotive software industry and supports dealerships with implementation, training, and ongoing customer service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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