ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Bilingual Customer Support Specialist at Roofr - ApplyBlast

Bilingual Customer Support Specialist

Roofr

10 days ago

4.4 on Glassdoor

Remote

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Roofr is seeking a bilingual Customer Support Specialist to serve as the frontline for customer interactions, resolving inquiries and troubleshooting issues via phone, chat, and email in both English and Spanish. This role focuses on delivering exceptional customer experiences, building deep product knowledge, and collaborating cross-functionally with sales, product, and engineering teams to drive customer satisfaction and loyalty. The ideal candidate thrives in a fast-paced startup environment and is passionate about creative problem-solving and continuous improvement.

Responsibilities

Deliver high-quality customer support via phone and chat in English and Spanish
Assist customers and internal teams with inquiries and troubleshoot complex issues
Track and update support tickets and activities in the company CRM

Skills

About Roofr

roofr.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2015

View Profile

Roofr is a web-based all-in-one software platform for roofing contractors that combines CRM, instant estimates, accurate roof measurement reports, proposal generation, payments/invoicing, and material ordering. It offers flexible plans from a pay-as-you-go free option to Pro, Premium, and Elite tiers so teams can scale from single users to data-driven businesses. Roofr emphasizes fast, accurate measurements (reports in as little as 2 hours), branded proposals that speed closing, and integrated job tracking and scheduling to streamline the end-to-end roofing sales and operations process.