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Bilingual (French) Client Service Associate at BMO - ApplyBlast

Bilingual (French) Client Service Associate

BMO

5 months ago

3.6 on Glassdoor

Toronto, ON, CAN

Onsite

Full Time

Junior

0 applicants

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About this role

This role provides accurate and professional service for BMO Life Assurance products via telephone, mail, or email, supporting administrative requirements and managing relationships with policyholders, brokers, and distributors. Candidates will analyze data, resolve escalated issues, and ensure compliance across varying insurance channels while contributing to workflow improvements and change management activities.

Responsibilities

Answer inquiries and provide accurate insurance product information
Process client service requests according to established procedures
Resolve escalated issues and determine next steps
Ensure regulatory compliance in all client communications
Analyze data to provide insights and recommendations

Skills

Qualifications

Post-secondary degree in related fieldFluency in French and English preferred

About BMO

bmo.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1817

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BMO offers a wide range of personal and business banking services, including checking & savings accounts, loans, lines of credit, credit cards and more.