Bilingual Inbound Fraud Analyst

As a Bilingual Inbound Fraud Analyst at Tangerine, you will protect clients and the bank by responding to inbound fraud-related inquiries and reviewing unusual account and card activity. The role involves combining strong customer service with sound judgment to help clients navigate stressful situations involving suspected fraud, lost cards, and disputed transactions. You will work closely with other teams to minimize fraud risk while delivering a positive client experience.