Bilingual Member Services Representative (Remote, Spanish Speaking)

Pair Team(1 month ago)

HybridFull TimeMedior$44,000 - $50,000Care Management

About this role

Pair Team is hiring a Bilingual Member Services Representative (Lead Case Manager) to engage and support high-need Medicaid/Medicare members through a whole-person, community-centered care model. The role focuses on building trust with underserved populations and partnering with an interdisciplinary team to improve care access and outcomes. The position is primarily remote with periodic in-person community visits near the employee's city.

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Required Skills

Caseload Management
Outreach
Relationship Building
Telehealth
Health Planning
Task Delegation
Case Review
Metrics Compliance
Barrier Reduction
Referral Management

+10 more

Qualifications

Valid Driver's License
Auto Liability Insurance

About Pair Team

pairteam.com

Pair Team is a care‑coordination platform that connects vulnerable patients with local care teams to remove barriers and help them access the right physical, mental, and social services. The platform pairs technology-driven referral and workflow tools with on‑the‑ground care teams (care coordinators, navigators, and community partners) to route services, schedule support, and track outcomes. Pair Team partners with health systems, payers, and community organizations to close gaps in care and address social determinants of health. Organizations use Pair Team to improve access, engagement, and measurable outcomes for high‑need populations.

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