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Bilingual Member Services Representative (Remote, Spanish Speaking) at Pair Team - ApplyBlast

Bilingual Member Services Representative (Remote, Spanish Speaking)

Pair Team

10 months ago

3.2 on Glassdoor

Oakland, California

Hybrid

Full Time

Senior

0 applicants

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About this role

The Bilingual Member Services Representative / Lead Case Manager at Pair Team is a full-time role focused on engaging and supporting high-need Medicaid/Medicare members, including individuals with serious mental illness, substance use disorders, and homelessness. The role supports Pair Team’s whole-person, tech-enabled care model and emphasizes relationship-building, trust, and outreach to improve access and health outcomes. The position is primarily remote with regular community-based, on-site engagement 2-3 times per month.

Skills

Qualifications

Valid Driver's LicenseAuto Liability Insurance

About Pair Team

pairteam.com

Headquarters

San Francisco, California, United States

Company Size

11-50 employees

Founded

2019

View Profile

Pair Team is a whole-person care service that connects Medicaid and Medicare patients with dedicated care teams and Flora, an AI health advocate, to coordinate medical, behavioral, and social support at no cost to patients. The platform helps individuals access housing, food, transportation, mental health, and clinical services through a network of over 100 community partners and local organizations. Pair Team also partners with health plans and community-based organizations to deliver evidence-backed care management, with published outcomes including 52% fewer ER visits and 26% fewer hospitalizations.