Bilingual Member Services Representative (Remote, Spanish Speaking)
Pair Team(12 days ago)
About this role
Bilingual Member Services Representative (Lead Case Manager) at Pair Team is a full-time care role within a tech-enabled medical group focused on improving Medicaid and Medicare access for underserved populations. The position supports Pair Team’s interdisciplinary, whole-person care model and operates primarily remotely with periodic community-based in-person visits. The role aligns with the organization’s mission to close care gaps and improve outcomes for high-need patients.
Required Skills
- Bilingual Spanish
- Telehealth
- Cultural Fluency
- Empathy
- Collaboration
- CRM
- Excel
- Organization
- Motivational Interviewing
- Case Management
+2 more
Qualifications
- Valid Driver's License
- Auto Liability Insurance
About Pair Team
pairteam.comPair Team is a care‑coordination platform that connects vulnerable patients with local care teams to remove barriers and help them access the right physical, mental, and social services. The platform pairs technology-driven referral and workflow tools with on‑the‑ground care teams (care coordinators, navigators, and community partners) to route services, schedule support, and track outcomes. Pair Team partners with health systems, payers, and community organizations to close gaps in care and address social determinants of health. Organizations use Pair Team to improve access, engagement, and measurable outcomes for high‑need populations.
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