Bilingual Member Services Representative (Remote, Spanish Speaking)

Pair Team(1 day ago)

HybridFull TimeMedior$50,000 - $50,000Care Operations

About this role

The Bilingual Member Services Representative (Lead Case Manager) at Pair Team supports whole-person care for underserved Medicaid and Medicare populations. This full-time role is part of a tech-enabled medical group focused on reducing administrative burden through AI and automation. The position is primarily remote with periodic (2-3x/month) community on-site visits.

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Required Skills

Bilingual Spanish
Telehealth
CRM
Excel
Video Conferencing
Empathy
Cultural Fluency
Case Management
Motivational Interviewing
Organizational Skills

+2 more

Qualifications

Valid Driver's License
Auto Liability Insurance

About Pair Team

pairteam.com

Pair Team is a care‑coordination platform that connects vulnerable patients with local care teams to remove barriers and help them access the right physical, mental, and social services. The platform pairs technology-driven referral and workflow tools with on‑the‑ground care teams (care coordinators, navigators, and community partners) to route services, schedule support, and track outcomes. Pair Team partners with health systems, payers, and community organizations to close gaps in care and address social determinants of health. Organizations use Pair Team to improve access, engagement, and measurable outcomes for high‑need populations.