Bilingual Mortgage Call Center Associate

Midland Mortgage is seeking a Bilingual Mortgage Call Center Associate to provide telephone support for mortgage loan servicing, including handling payments, answering inquiries, and assisting borrowers with past due accounts. The role involves managing inbound and outbound calls while ensuring regulatory compliance and delivering a positive customer experience through empathy and professionalism. Candidates must have strong communication skills and at least one year of customer service experience.