Bilingual Patient Access Call Center Specialist - ARC

jpshealthnet

18 days ago

Onsite

Full Time

Junior

0 applicants

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About this role

The Bilingual Patient Access Call Center Specialist - ARC is responsible for handling inbound and outbound calls related to appointment scheduling, pre-registration, registration, referrals, and payment collection at multiple clinic sites. They focus primarily on foreign language speaking calls to ensure timely patient access and accurate data entry, while providing a high-quality experience and compliance with regulatory protocols.

Skills

Qualifications

High School Diploma or GED

About jpshealthnet

jpshealthnet.org

JPS Health Network is a public, county-owned integrated health system based in Fort Worth, Texas, anchored by John Peter Smith Hospital. It serves as the primary safety-net provider for Tarrant County, offering acute care (including a Level I trauma center), primary and specialty care, behavioral health, and community-based services. JPS operates clinics, emergency services, and population-health programs while supporting medical education and residency training. The system emphasizes accessible care, community outreach, and services for vulnerable and uninsured patients.