Bilingual Patient Care Coordinator ( 12 Month Contract )
Shoppers Drug Mart(1 month ago)
About this role
A Patient Care Coordinator at Shoppers Drug Mart’s Specialty Health Network supports patients enrolled in the Patient Support Program and represents the program as a primary point of contact for patients, clinics, pharmacies and healthcare providers. The role is based in a healthcare-focused, fast-paced environment that emphasizes confidentiality, collaboration and delivering a positive patient experience.
Required Skills
- Customer Service
- Call Triage
- Data Integrity
- Document Indexing
- Patient Advocacy
- Drug Reimbursement
- Communication
- MS Office
- Salesforce
- Shift Flexibility
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