Bilingual Patient Care Specialist (1 year contract)
Shoppers Drug Mart(1 month ago)
About this role
The Patient Care Specialist at Shoppers Drug Mart’s Specialty Health Network is the primary contact for patients enrolled in specialty support programs, guiding them through their treatment journey and access to services. This role supports patient engagement across programs, liaises with prescribing clinicians and internal teams, and helps ensure timely access to therapy.
Required Skills
- Patient Advocacy
- Customer Service
- Case Management
- Reimbursement
- Self-Injection Training
- Communication
- Data Analysis
- CRM
- MS Office
- Bilingualism
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