Bilingual Patient Experience Advocate

Arizona Arthritis & Rheumatology Associates is seeking a Bilingual Patient Experience Advocate to assist clinics with interpreting and communicating with Spanish-speaking patients via video conference, phone, and email. The role involves answering inbound and outbound calls, scheduling appointments, and providing excellent customer service to patients and internal staff. This position requires fluent Spanish and English skills to ensure a positive patient experience from the first point of contact.