Bilingual Quality Evaluator (Remote)

Philip Morris International(1 month ago)

RemoteTemporarySenior$51,740 - $51,740Quality Assurance

About this role

A remote bilingual Senior Quality Evaluator at Concentrix performs temporary/training assignments monitoring and evaluating inbound/outbound calls, chats, and emails for adherence to established quality standards. The role provides insights to improve program performance and supports reporting and calibration with business stakeholders.

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Required Skills

Bilingual French
Quality Evaluation
Call Monitoring
Email Evaluation
Chat Evaluation
Microsoft Office
Communication
Attention To Detail
Multitasking

Qualifications

Associate's Degree

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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