Bilingual Remote Call Center Agent

Directors' Choice is seeking a Bilingual Remote Call Center Agent to serve as the first point of contact for the funeral industry, handling sensitive inbound calls with empathy and professionalism. The role involves accurately documenting intake details, routing urgent messages, and providing seamless bilingual support in English and Spanish for diverse communities. This position requires a reliable, tech-savvy individual with strong communication skills to assist grieving families and funeral professionals during critical moments.