Bilingual Retention Agent
Manulife(11 days ago)
About this role
This role involves providing excellent service and retention efforts as a Protection Solutions Licensed Retention Agent. The position focuses on maintaining relationships with customers, handling inbound and outbound calls, and supporting marketing campaigns to improve customer retention.
Required Skills
- Customer Service
- Retention
- Bilingual
- Communication
- Sales
- Needs Analysis
- Conflict Management
- Problem Resolution
- MS Office
- Internet
About Manulife
manulife.comManulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
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