Bilingual Senior Customer Success Manager (Canada Remote)/Gestionnaire Principal(e) de la Réussite Client Bilingue (Télétravail au Canada)

First Advantage

1 month ago

Ontario, Canada

Onsite

Full Time

Senior

0 applicants

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About this role

The role involves managing client relationships, providing customer service, promoting products, and driving revenue growth within a fast-paced, competitive environment. The position requires bilingual communication in English and French, with a focus on account management and sales in the HR and recruiting industry.

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About First Advantage

fadv.com

First Advantage is a global provider of background checks and screening services that helps employers and organizations make safer hiring and onboarding decisions. It delivers employment screening, identity and criminal record checks, drug testing, and compliance solutions via a technology platform and integrations that scale for enterprise needs. The company emphasizes award‑winning customer service, data accuracy, and regulatory compliance (including FCRA-related processes) to mitigate risk. First Advantage operates across multiple countries, offering tailored screening programs and global data access.