Bilingual (Spanish/English) Customer Service Representative (WFH/Hybrid)

Centah Inc(6 months ago)

HybridFull TimeJunior$62,642 - $83,287 (estimated)Customer Service

About this role

Centah (acquired by Financeit) is a lead and workflow management company serving North America’s home improvement businesses through a full-service contact center in Fort Lauderdale. This Customer Service Representative is an entry-level, customer-facing role within the call center supporting customers throughout their project lifecycle. The position is hybrid after two weeks of in-office onboarding and requires fluency in Spanish and English.

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Required Skills

Phone Support
Appointment Booking
Communication
Multitasking
Data Entry
Typing
Bilingual Spanish
Issue Escalation
Customer Service
Adaptability

Qualifications

High School Diploma or GED
Background Check
Fluent Spanish and English

About Centah Inc

centah.com

Centah Inc. is a comprehensive home improvement and installation services management platform that provides software, support, and expertise to facilitate seamless project management for contractors and homeowners. Their services enable effective coordination of home improvement tasks, offering tools that streamline operations for manufacturers and service providers alike. With a focus on enhancing the installation experience, Centah aims to connect service partners efficiently while promoting quality and reliability in home renovations.